Section 168-3-7 - Participant Appeal Procedure1. All determinations under this section shall be made promptly and in writing. A participant who is aggrieved by any decision or action made under this section may appeal as provided in this subsection.2. Each person who requests or receives training or supportive services under this section shall be given written notice describing the right and procedure of appeal provided by this section. This notice shall: A Be uniform throughout the State; B Be written in language that is clear and understandable and must have a readability score, as determined by a recognized instrument for measuring adult literacy levels, equivalent to no higher than a 6th grade level; andC Include a statement that: 1 Any decision regarding the type of training or the type, amount or duration of supportive services offered may be appealed;2 Hearings provided under paragraph C will be conducted by an impartial hearing officer whose decision may be appealed to the court; and3 The person may be eligible to receive free legal assistance in pursuing an appeal. This statement must also provide a list of organizations that provide legal assistance to persons of low income.3. Any person who requests or receives training or supportive services under this section may obtain a review of any decision made by the agency related to those services. When an individual requests a review, the agency shall promptly investigate and attempt to resolve the complaint informally. If the problem is not resolved to the complainant's satisfaction through this informal process, a hearing to review the agency's decision shall be scheduled before an impartial hearing officer at the Department of Labor's Division of Administrative Hearings as provided in paragraph C.4. A hearing provided under this subsection must be held pursuant to the Maine Administrative Procedure Act.12- 168 C.M.R. ch. 3, § 7