10- 144 C.M.R. ch. 114, § 6

Current through 2024-52, December 25, 2024

Section 144-114-6 - Consumer Complaints: SET Compliance Review

6.1 Complaints. Any person with a licensing complaint may contact the division's Intake and Complaints Unit at 1-800-383-2441. If, upon review, the division determines that the reported event constitutes a sentinel event, it is referred to the SET.

6.2 SET On-site review. The SET may conduct an announced and unannounced visit to any facility to achieve the following:

6.2.1 Determine compliance with these rules.

6.2.2 Perform reviews based on complaints received by the division.

6.2.3 Perform reviews based on third-party case identification.

6.2.4 Review documents including but not limited to medical records, RCA reports, and committee meeting minutes. Professional competence review information protected pursuant to the Maine Health Security Act is excluded.

10- 144 C.M.R. ch. 114, § 6