A citation may be served to a licensee by hand delivery of the citation to the licensee. In the absence of the licensee at the time of inspection, the citation will be served to the responsible individual or designated agent of the establishment, independent booth or school who is present at the time of inspection at which the violation occurred, and a copy of the citation shall be sent to the licensee being cited by mail or electronic means.
02-041 C.M.R. ch. 30, § 2