La. Admin. Code tit. 48 § I-8755

Current through Register Vol. 50, No. 9, September 20, 2024

Section I-8755 - Grievance Procedure

A. The facility shall establish and have written grievance procedures to include, but are not limited to:

1. a formal process to present grievances;

2. a formal appeals process for grievances; and

3. a process to respond to client requests and/or client grievances in a timely manner, and the time frames in which the facility shall respond.

La. Admin. Code tit. 48, § I-8755

Promulgated by the Department of Health, Bureau of Health Services Financing, LR 432178 (11/1/2017).

AUTHORITY NOTE: Promulgated in accordance with R.S. 36:254 and 40:2120.31-40.