La. Admin. Code tit. 42 § III-2825

Current through Register Vol. 50, No. 6, June 20, 2024

Section III-2825 - Computer Monitoring Requirements of Electronic Gaming Devices

A. Each licensee and casino operator shall have a system connected to all EGDs in the casino that are activated for patron play that records and monitors the activities of such devices. No EGDs shall be operated unless it is connected to the system. Licensees and casino operators shall use a system approved by a designated gaming laboratory specified by the division or board. Such system shall provide on-line, real-time monitoring, and data acquisition capabilities.

1. Licensees and casino operators shall immediately report any occurrence of malfunction or interruption of communication between the EGDs and the system to the division. These malfunctions include, but are not limited to, a system down for maintenance or malfunctions, zeroed meters, and invalid meters.

2. Prior written approval from the division is required before implementing any changes to the computerized EGD monitoring system. Licensees and casino operators shall notify the division when transitioning to manual procedures when the EGD monitoring system is down. Changes to the operating system of the EGD monitoring system recommended by the operating system vendor may be made after notification of the operating system upgrade to the division, and do not require prior written approval.

3. Each modification of the application software shall be approved by a designated gaming laboratory specified by the division or board.

B. The system required in Subsection A of this Section shall be designed and operated to automatically perform and report functions relating to EGD meters, and other functions and reports including, but not limited to:

1. record the number and total value of cash equivalents placed in the EGD for the purpose of activating play;

2. record the total value and number of each value of currency and tickets received from the currency acceptor for the purpose of activating play;

3. record the number and total value of cash equivalents deposited in the drop bucket of the EGD;

4. record the number and total value of cash equivalents automatically paid by the EGD as the result of a jackpot;

5. record the number and total value of cash equivalents to be paid manually as the result of a jackpot. The system shall be capable of logging in this data if such data is not directly provided by EGD;

6. have an on-line computer alert and alarm monitoring capability to ensure direct scrutiny of conditions detected and reported by the EGD including any device malfunction, any type of tampering, and any open door to the drop area. Any person opening the EGD or the drop area, except the drop team, shall complete the machine entry authorization log including time, date, machine identity, and reason for entry;

7. be capable of logging in and reporting any revenue transactions not directly monitored by the token meter, including tokens placed in the EGD as a result of a fill and any tokens removed from the EGD in the form of a credit;

8. record date, time, and EGD identification number of any EGD taken off-line or placed on-line; and

9. report the time, date, and location of open doors or events specified in §4201.G.2 of this Part by EGD.

C. All date and time generators shall be based on a synchronized central or master clock.

D. A licensee and casino operator shall store, in machine-readable format, all information required by Subsection B of this Section for a period of five years. A licensee and casino operator shall store all information in a secure area and certify that this information is complete and unaltered. This information shall be available upon request by a division agent in the format and media approved by the division.

La. Admin. Code tit. 42, § III-2825

Promulgated by the Department of Public Safety and Corrections, Gaming Control Board, LR 442019 (11/1/2018).

AUTHORITY NOTE: Promulgated in accordance with R.S. 27:15 and 24.