Chapter 1 - Collection Policy and Procedure
- Section XIII-101 - Introduction
- Section XIII-103 - Accounts Receivable Process Overview and Objectives
- Section XIII-105 - Collection Process Overview, Objective, and Policy Guidelines
- Section XIII-107 - Write-Off of Uncollectible Accounts Process Overview, Objective, and Policy Guidelines
- Section XIII-109 - Debt Intercept or Offset Process Overview, Objective, and Policy Guidelines
- Section XIII-111 - Quarterly Reporting of Accounts Receivable Overview and Policy Guidelines