La. Admin. Code tit. 22 § III-9303

Current through Register Vol. 50, No. 11, November 20, 2024

Section III-9303 - System Malfunctions

A. Providers shall establish and maintain a written protocol for responding to system malfunctions, including but not limited to hardware failures, software glitches, and communication disruptions. The protocol must include procedures for identifying, assessing, and promptly addressing system malfunctions to minimize the disruption to monitoring operations and ensure the safety and security of monitored individuals. Providers shall designate responsible personnel and establish communication channels for reporting and escalating system malfunctions as necessary.

B. Upon detection of a system malfunction, providers shall take immediate corrective actions to restore functionality and mitigate potential risks.

C. Providers shall document all system malfunctions, including the nature of the malfunction, actions taken to address it, and any impact such malfunction has on monitoring operations. Such documentation shall be maintained by a provider for a minimum of five years.

La. Admin. Code tit. 22, § III-9303

Promulgated by the Office of the Governor, Commission on Law Enforcement and Administration of Criminal Justice, LR 501643 (11/1/2024).

AUTHORITY NOTE: Promulgated in accordance with R.S. 15:571.36(A).