Kan. Admin. Regs. § 112-104-33

Current through Register Vol. 43, No. 37, September 12, 2024

Section 112-104-33 - Disputes

(a) If a dispute arises with a patron concerning the payment of alleged winnings, the facility manager shall provide the patron with a patron complaint form and instructions for submitting a patron complaint.

(b) If a facility manager refuses to pay the winnings claimed by a patron and the patron and the facility manager remain unable to resolve the dispute after seven days, the facility manager shall, on the next day, notify the commission in writing of the dispute in a manner and form the commission prescribes. The notice shall identify the parties to the dispute and shall state the known relevant facts regarding the dispute. A determination regarding the dispute may be made by the commission.

Authorized by and implementing K.S.A. 2007 Supp. 74-8772; effective Sept. 26, 2008.