Iowa Admin. Code r. 199-22.16

Current through Regsiter Vol. 46, No. 26, June 12, 2024

Rule 199-22.16 - Discontinuance of service

Except in the case of emergency, no local exchange utility or interexchange utility may discontinue providing intrastate service to any local exchange or part of a local exchange without providing notice to the board and the consumer advocate.

In cases of nonpayment of account, violation of rules and regulations, or violation of board orders, no utility shall discontinue service without providing at least two business days' notice to the board and the consumer advocate.

In all other cases, the utility shall file with the board and the consumer advocate a notice of intent to discontinue service at least 90 days prior to the proposed date of discontinuance. However, if the utility shows it has no customers for the service it proposes to discontinue, the utility need only file such notice 30 days prior to discontinuance.

(1) The notice of discontinuance of service shall include the following:

1. The name and address of the utility involved;

2. The name, title, and address of the person to whom correspondence concerning the notice should be directed;

3. A description of the nature of and reasons for the proposed discontinuance;

4. Identification of the exchange or part of exchange involved and the date on which the utility desires to discontinue service;

5. A description of the area affected and an assessment of the impact on present and future public convenience and necessity of such discontinuance, including the name and address of any other utility currently or potentially providing the same or substitute service to the area;

6. A description of the service proposed to be discontinued, of the existing service available to the exchange or part of exchange involved, and of the service of the applying utility or others which would remain in the event approval is granted.

(2) If after 30 days of the filing of such notice no action is taken by the board, the discontinuance may take place as proposed.

(3) The board, on its own motion or at the request of the consumer advocate or affected customer, may hold a hearing on such discontinuance.

Iowa Admin. Code r. 199-22.16

Amended by IAB October 14, 2015/Volume XXXVIII, Number 08, effective 11/18/2015