Iowa Admin. Code r. 199-6.5

Current through Regsiter Vol. 46, No. 26, June 12, 2024

Rule 199-6.5 - Initiating formal complaint proceedings

(1)Request for formal proceeding based upon a proposed resolution. If the consumer advocate, complainant, or public utility does not agree with the proposed resolution, a request for a formal complaint proceeding may be made in writing within 14 days of the issuance of the proposed resolution. The request for a formal proceeding shall be considered as filed on the date of the United States Postal Service postmark, the date of email, the date of filing in the board's electronic filing system, or the date of in-person delivery to the board's customer service bureau. The request shall include the file number of the informal complaint. The request shall explain why the proposed resolution should be modified or rejected and shall propose an alternate resolution. All parties to the informal complaint shall be provided copies of the request for a formal proceeding. Any other party to the informal complaint investigation may submit a response to the request for a formal proceeding within ten days of the date the request was submitted to the board.

(2)Request for formal complaint proceeding. Upon receipt of a request for a formal complaint proceeding, the board shall issue an order either granting or denying the request.

Amended by IAB January 16, 2019/Volume XLI, Number 15, effective 2/20/2019

Adopted by IAB February 21, 2024/Volume XLVI, Number 17, effective 3/27/2024