a) The needs of youth defined in Section 310.12 are met through a variety of programs which offer a mix of services depending on the needs of the youth. 1) The services which must be available include:A) crisis intervention services;B) family preservation/reunification services;C) temporary living arrangement services;2) The services which may be available by direct provision or through referral include: A) counseling services, including individual, family and group counseling;C) employment and education assistance;D) access to and coordination with polydrug/alcohol programs;E) service brokerage; andF) interaction with youth by volunteers indigenous to the community.b) Crisis Intervention Services Crisis intervention services shall be provided to self-referred youth as defined in Section 310.12(a)(3) and youth referred by law enforcement officers when the youth have been taken into limited custody and cannot be safely released by the referring officer to their parent, guardian or custodian. Crisis intervention services shall be available on a 24-hour basis.
1) When accepting a referral of a youth, providers under contract for crisis intervention services shall verify that the youth is one described in Sections 3-4 of the Juvenile Court Act [705 ILCS 405/3-4] .2) The crisis intervention provider, upon receipt of a referral of a minor who has been in limited custody, must: A) immediately investigate the circumstances of the minor and the facts surrounding the minor being taken into custody and promptly explain these facts and circumstances to the minor;B) make a reasonable effort to inform the minor's parents, guardian or custodian of the facts that the minor has been taken into limited custody and where the minor is being kept;C) if the minor consents, make a reasonable effort to transport, arrange for the transportation of, or otherwise release the minor to the parent, guardian or custodian. Upon release of the child who is believed to need or benefit from medical, psychological, psychiatric or social services, the agency may inform the minor and the person to whom the minor is released of the nature and location of appropriate services and shall, if requested, assist in establishing contact between the family and other agencies providing such services.D) if the provider is unable by all reasonable efforts to contact a parent, guardian or custodian, or if the person contacted lives at an unreasonable distance, or if the minor refuses to be taken to his or her home or other appropriate residence, or if the provider is otherwise unable despite all reasonable efforts to make arrangements for the safe return of the minor, the minor may be taken to a temporary living arrangement.3) For homeless youth under 18 years of age who are self-referred, crisis intervention services shall be provided until or unless determined during the 21 days of temporary placement that the needs of the youth require that other service options be utilized. Other services options include, but are not limited to: A) Independent living services,B) Referral for child welfare services,C) Referral to the local law enforcement agency for limited custody,4) Crisis intervention providers must also provide family preservation services prior to placement. This must be documented in the client service plan. Compliance with subsections (b)(2)(A), (B) and (C) shall be documented in the client service plan.5) All crisis intervention workers will respond to crisis intervention referrals by arriving on site within ninety (90) minutes in rural areas and sixty (60) minutes in urban and suburban areas unless alternative time frames are negotiated with appropriate law enforcement officials and approved by vote of the recognized local board or board of directors of the local service system.6) Crisis intervention services will include emergency intake procedures described in subsections (b)(2) through (4) above. Emergency intake will be done on a 24-hour per day, no-decline basis for all youth who meet the criteria, referred by law enforcement, court personnel or Department of Children and Family Services staff. Ideally, initial intervention will result in the youth's returning home with the parent(s) or placement in a temporary living arrangement agreed upon by the youth, parent(s) and the provider. If it is impossible for the youth to return home, the youth will be placed in a licensed child care facility, with a relative or in a mutual consent placement. Placement will be done using the placement procedures described below in subsection (d).7) Other requirements of crisis intervention services shall include the following:A) The provider shall accompany youth and parents to all court appearances and appointments with court personnel.B) Services will include family reunification counseling.C) Services will include individual counseling.D) The provider will cooperate with other agencies providing services to the youth and/or family.E) Services shall include crisis intervention services outreach visit to the family and visits between the youth and the parent(s). In every case a plan for family visitation will be developed for all youth. In addition to individual contacts, the following may be delivered: assisting the youth and family in locating and using community resources that alleviate the youth's and the family's problem and reinforce the strengths, and accompanying the youth family to court screenings and hearings.F) When a youth is placed in a licensed child care facility not providing its own crisis intervention services, the provider will supply crisis intervention services via face-to-face and telephone contacts with the youth and foster parents. The purpose of these contacts will be to ascertain the adjustment of the youth to the foster home, to provide support to the foster parents, and to facilitate the youth's return home. The crisis intervention worker will also be expected to provide the foster parent with his/her name, telephone number, and other relevant information regarding the youth. The worker will arrange visits between the parent and the youth unless infeasible due to factors such as distances or refusal to visit.c) Family Preservation/Reunification Services Family preservation/reunification services are services delivered to the youth and/or family to help the youth and the youth's parents resolve and cope with family problems and disruptive behaviors in order to preserve the youth in his or her family home or to reunite the youth with his or her family. Family preservation services include crisis intervention services, individual or family counseling and advocacy.
d) Temporary Living Arrangement Services In the course of providing crisis intervention services, it may be necessary for a youth service agency to take a youth to a temporary living arrangement. When a temporary living arrangement is necessary the following must be observed:
1) All agencies providing placement services must be licensed as child welfare agencies by the Department of Children and Family Services. See 89 Ill. Adm. Code 401 (Licensing Standards for Child Welfare Agencies).2) Before a youth can be placed outside his or her home, the following conditions must exist: A) The youth must be under the age of eighteen.B) The youth must not be known to be a child for whom the Department of Children and Family Services is legally responsible, as defined in Department of Children and Family Services rules at 89 Ill. Adm. Code 327 (Permanency Advocacy Services), unless an exception is granted by the youth service coordinator to simplify administration.C) It must be determined that the youth cannot be returned to his or her own home due to one of the following:i) At the time of the youth service agency intervention, transportation is unavailable or cannot be arranged so that the youth can be returned home immediately; orii) Parents cannot be located to effect an immediate return home; oriii) Placement prevention, family preservation, crisis intervention services have been used and have failed to effect family reunification: youth refuses to return home, or parents refuse to receive the youth home; oriv) The youth's safety or well-being are in danger. Moreover, if, in the assessment of the crisis intervention worker, there is reasonable cause to believe that the youth may be abused or neglected, the youth service agency shall immediately report suspected abuse or neglect by calling the State Central Register with the Department of Children and Family Services via its toll free number (1-800-25A-BUSE).3) When placement into a temporary living arrangement as defined in Section 310.2 is determined to be appropriate the following steps must be taken: A) Determine whether the placement facility is licensed by the Department of Children and Family Services.B) Verify that the placement facility has a contract with the Department of Human Services, a subcontract with a provider under contract with the Department of Human Services or a subcontract with a local board or local service system, if payment by the Department of Human Services is sought.C) Determine that the assessed needs of the child are consistent with the services provided by the placement facility.D) Determine whether the placement is being utilized with the written consent of the youth's parents or guardian or without it.E) Determine whether the placement is consistent with Department of Children and Family Services placement selection rules and procedures: see 89 Ill. Adm. Code 301 (Placement and Visitation Services), Subpart C of which states that "children who need placement shall: i) be placed in the least restrictive setting which most closely approximates a family and in which the children's needs will be met; andii) be placed within reasonable proximity to their homes, taking into account any special needs of the child and family and the availability of the service resources needed for the child and family; andiii) be placed, if possible, in a home that most closely approximates the religious, and cultural background of the biological family; andiv) be placed in the home of a relative when the child can benefit from the relationship between the parent(s), the relative and the child; andv) be placed, if a child of American Indian heritage, according to criteria described in Department of Children and Family Services rules, 89 Ill. Adm. Code 307 (Indian Child Welfare Services)."4) All youth service providers who place a youth will document in the client service file that the provisions and criteria contained in subsections (d)(2) and (3) above have been met.5) Youth service providers may arrange for or provide changes in placement when requested by the youth or placement provider.6) While temporary placement is provided for youth up to forty-eight hours excluding Saturdays, Sundays and court designated holidays, placement may be extended for up to twenty-one days if:A) The parent(s) or guardian consent to continued placement; orB) The youth service agency documents its unsuccessful efforts to contact a parent or guardian, including recording the date, time and staff involved in all telephone calls, telegrams, letters and personal contacts to obtain the consent or authority.7) Youth placed in temporary living arrangement remain in the legal custody of the parent(s) or guardian during the temporary living arrangement period.8) Any youth in placement must have the opportunity for with his or her family unless infeasible due to factors such as distance or refusal to visit. A visitation plan will be developed for all youth.9) Consent to medical care of youth placed in temporary living arrangements remains the right and responsibility of the youth's parent(s) or guardian. When the youth's parent(s) or guardian refuse to consent to emergency medical care or when the parent(s) or guardian cannot be contacted, a hospital or physician licensed to practice medicine in all its branches may render emergency treatment per Section 3 of the Consent by Minors to Medical Procedures Act [410 ILCS 210/3] .10) The youth service provider must make every attempt to assure that the youth's education is not interrupted during placement. The youth will attend the same school in which he or she was enrolled at the time of placement unless factors such as distance make this impossible or burdensome.e) Network Panel Agencies providing services under the proposed grant shall meet at least quarterly or at time intervals which are approved by vote of the recognized local board or board of directors of the local service system in a network panel to clarify case management and organizational responsibilities and to develop interagency case plans for multi-problemed youth. This network panel will screen and, if requested by the Governor's Youth Services Initiative Coordinators, develop case plans for all Governor's Youth Service Initiative referrals and Department of Human Services referrals. The Department of Human Services, probation, mental health, employment and training, education and other key youth service agencies will also be requested to participate at all meetings.
f) Counseling Services Counseling is provided to youth and families to assist them in resolving or coping with problems as well as in identifying, obtaining and using community resources and services. Problems addressed include, but are not limited to: unsatisfactory parent-child relationships; marital discord; inadequate home management, housekeeping or child care practices; parental illness, handicap, desertion or absence; and physical or mental handicap, or behavior of the youth which adversely affects his ability to adjust to his family, school or community.
g) Advocacy Services Advocacy services are provided for youth and their families to assist them in resolving personal family and social/institutional problems. Advocacy services include activity with the youth which provides emotional support, role modeling, personal and family resource development, accompanying the youth and family to appropriate court appearances and appointments with court personnel and providing or arranging for transportation for a youth.
h) Employment and Education Assistance Employment and education assistance is offered to youth in applying for, locating and securing employment and training for employment and in obtaining access to educational programs and achieving educational goals.
i) Access to Polydrug/Alcohol Services Access to polydrug and alcohol services is offered to youth experiencing problems with polydrug and alcohol abuse and to youths as a prevention means to provide information about the effects of the use and abuse of polydrugs and alcohol.
j) Service Brokerage Providers of youth services will ensure that linkages and referral procedures are formed with other community programs which provide needed services not available through the youth service provider's own program. Agreements should be established with drug, alcohol, mental health treatment programs and employment and training programs to assure that youth may be referred and have access to such programs.
k) Volunteer Services Services are provided with the use of indigenous community volunteers to provide supportive services to youth, advocate for youth and remediate the conditions in the community which inhibit youth development and foster adolescent misbehavior and family instability.
l) Shelter and Independent Living Services Access to shelter and independent living services are offered to homeless youth age 18 through 20 where these services are available.Ill. Admin. Code tit. 89, § 310.13
Amended at 13 Ill. Reg. 7308, effective May 15, 1989