Ill. Admin. Code tit. 89 § 146.260

Current through Register Vol. 48, No. 24, June 14, 2024

Section 146.260 - Grievance Procedure

a) An SLF shall establish a grievance procedure for reviewing grievances registered by, or on behalf of, residents. Each resident shall be informed that a grievance procedure exists.

b) Records shall be maintained and made available to the Department on all written grievances and the SLF's response to and disposition of each grievance.

Ill. Admin. Code tit. 89, § 146.260

Amended at 29 Ill. Reg. 4360, effective March 7, 2005