At any time during the regular office hours of the Department, the Department shall permit a client (as defined at Section 10.120 ) and/or a client's authorized representative to examine the client's case records in the presence of a Department employee and to obtain copies of such case record materials upon payment of a charge for reproduction.
Ill. Admin. Code tit. 89, § 10.283
Added at 24 Ill. Reg. 7856, effective May 16, 2000