Section 47.01.01.010 - DEFINITIONS01.Customer. Any individual who has applied for or is eligible for vocational rehabilitation services.02.Division. The Idaho Division of Vocational Rehabilitation.03.Informed Choice. To make an informed choice, customers need accurate, clear, and useful information to make decisions regarding their vocational goal, necessary services and options for selecting approved service providers to reach their goal.04.Vocational Rehabilitation Counselor. A professional staff member of the Division who determines customer eligibility and the provision of vocational rehabilitation services.Idaho Admin. Code r. 47.01.01.010