Section 39.03.49.401 - OTHER PROVISIONSNotwithstanding other provisions of this rule, each manufacturer of a certified device:
01.Repair Deadline. Shall guarantee repair or replacement of a defective device within the state of Idaho within a maximum of forty-eight (48) hours of receipt of complaint.02.Statement of Charges. The manufacturer or the manufacturer's representative will provide the originating court, diversion program administrator or its designee, and the lessee a statement of all device charges clearly specifying warranty details, purchased cost, and/or monthly lease amount, any additional charges anticipated for routine calibration and service checks, what items (if any) are provided without charge, and under what conditions a lessee is responsible for payment for service calls and/or damage to the device.03.Notice of Installation. Upon installation of each device, the manufacturer or its representative will provide the trial court administrator, diversion program administrator or designee of the originating court with a notice of installation that includes the name, address and telephone number of the lessee, the originating court's file number, and the unique number of the device.04.Nationwide Service Center Locations. Prior to installation, the manufacturer or manufacturer's representative will provide the following to all lessees: a. A list of all calibration/service locations in the continental United States. The list will include the business name, address and telephone number of all locations.b. A twenty-four (24) hour telephone number to call for service support for those who may be traveling outside service areas.05.Statewide Service Center Locations. Prior to installation, the manufacturer or the manufacturer's representative will provide the following to all lessees:a. A list of all calibration/service locations in the state of Idaho. The list will include the business name, address and telephone number of all locations.b. Will notify the Department of the location, including address, phone number and contact person, of each service center in Idaho.06.Removal of Device. The manufacturer or manufacturer's representative will advise the originating court, diversion program administrator or its designee prior to removing the device under circumstances other than:a. Completion of sentence or other terms of a court order.b. Immediate device repair needs.09.Substitute Device. Whenever a device is removed for repair and cannot immediately be reinstalled, a substitute device shall be utilized. Under no circumstances shall a lessee's vehicle be permitted to be driven without a required device.Idaho Admin. Code r. 39.03.49.401