Section 31.21.01.312 - DENIAL OR TERMINATION OF SERVICE TO MASTER-METERED ACCOUNTS AND RESIDENTS OR OCCUPANTS WHO ARE NOT CUSTOMERS01.Notice to Occupants or Residents Not Customers. Except as provided in Rules 303.01 and 303.02, utilities will not deny or terminate service without providing written notice to the residents or occupants of: a. A building or mobile home court where service is master-metered;b. A residence where the customer billed for service is not a resident or occupant of the premises being served; orc. Premises where service is being provided on an interim basis to a resident or occupant following a customer's request to terminate service.02.Delivery and Contents of Notice. The utility must notify the residents or occupants of its intent to deny or terminate service at least two (2) calendar days, excluding weekends and holidays, before the proposed date of termination. The notice should be delivered to the premises or, in the case of multi-occupant buildings or mobile home parks, posted in common areas or a conspicuous location. The notice will state:a. The date of the notice;b. The proposed denial or termination date;c. The reason for denial or termination;d. What action(s) the resident(s) or occupant(s) must take in order to obtain or retain service in the resident's(s') or occupant's(s') own name(s); ande. That an informal or formal complaint concerning denial or termination of service may be filed with this Commission.Idaho Admin. Code r. 31.21.01.312