Idaho Admin. Code r. 16.03.21.500

Current through September 2, 2024

Section 16.03.21.500 - REQUIREMENTS FOR AN AGENCY'S QUALITY ASSURANCE PROGRAM

Each agency must develop and implement a quality assurance program that identifies any corrections needed, a time frame for those corrections, and ensures the following:

01.Measurable Outcomes. Produces high quality services that maintain interests, needs, and current standards of practice consistent with individual choices. This includes:

a. Review of participant records, for content and effectiveness of programs; and

b. A method for gathering and assessing participant satisfaction;

02.Available Personnel and Resources. Sufficient personnel and material resources are available to meet the needs of each individual served to include a review of:

a. Personnel records for content.

b. Supervision and training data to ensure there are personnel who have the skills necessary to provide the service.

c. Work scheduled to assure coverage.

03.Health and Safety Supports. The overall agency practices are within rule and support participant health and safety to include a review of:

a. Code of ethics, identification of violations, and implementation of an internal plan of correction;

b. Policy and procedure manual to specify date and content of revisions made;

c. Center-based facilities, if applicable, to ensure compliance with these rules.

Idaho Admin. Code r. 16.03.21.500

Effective March 17, 2022