Haw. Code R. § 6-82-42

Current through September, 2024

Section 6-82-42 - Required user information at the pay telephone station

A pay telephone service provider shall conspicuously display on, or in the immediate vicinity of, its telephone or telephone equipment, the following information:

(1) A permanent and distinctive identification number of the pay telephone station, which may be the telephone number of the pay phone, that is clearly visible to the customer;

(2) The general operation of the pay telephone;

(3) The name, mailing address, and toll-free business telephone number of the pay telephone service provider;

(4) The name, mailing address, and toll-free business telephone number of the operator service provider preselected to serve the pay telephone;

(5) The telephone number of the pay phone;

(6) The rate charged for a local call;

(7) Coin or money deposit and return information;

(8) That calls can be made at no charge and without the use of a coin for the services listed in § 6-82-29, including 911;

(9) Dialing instructions for the services listed in § 6-82-29;

(10) That 911 is the primary emergency telephone number to be used when dialing from the pay telephone;

(11) The name, business address, and toll-free business telephone number of the long distance telecommunications carrier preselected to carry long distance calls from the pay telephone;

(12) That the user may access the long distance carrier of the user's choice (other than the preselected carrier) by dialing that carrier's access code;

(13) The amount of any surcharges or additional charges imposed for the use of the pay telephone by the pay telephone provider or by the owner of the premises where the pay telephone is located;

(14) The toll-free business telephone number to dial to obtain from the preselected operator service provider information on the rates, surcharges, terms, or conditions applicable to operator assisted calls placed from the pay telephone;

(15) A toll-free business telephone number to dial:

(A) To secure a refund for an uncompleted call as provided in § 6-82-30;

(B) To obtain a resolution from the pay telephone provider of a billing or service complaint; or

(C) To file a pay telephone repair request; and

(16) That incoming calls are blocked, if the pay telephone will not accept or signal incoming calls.

Haw. Code R. § 6-82-42

[Eff ] (Auth: HRS §§ 269-6, 269-16.9, 269-34) (Imp: HRS §§ 269-16.9, 269-34, 47 U.S.C. §276 )