Section 6-80-67 - Intercept service(a) The intercept service prescribed in §§ 6-80-65 and 6-80-66 shall be provided through either a live operator or a suitable recorded announcement. On an intercept, the responsible telecommunications carrier shall provide sufficient information to the caller to indicate the reason the call is being intercepted and provide directions to assist the caller in completing the call. The carrier shall provide intercept service for the following minimum periods: (1) For a customer-initiated residential service number change, sixty days or until the distribution date of the next directory, whichever is sooner;(2) For a customer-initiated business service number change, one hundred eighty days or until the distribution date of the next directory, whichever is sooner;(3) For a carrier-initiated number change, one year or until the distribution date of the next directory, whichever is shorter; and(4) For a directory error or omission described in § 6-80-65, until the distribution date of the next directory. All calls to the erroneous number shall be intercepted within seventy two hours of the time the carrier becomes aware of the error or omission.(b) A telecommunications carrier shall update intercept records within twenty-four hours of a number change.[Eff ] (Auth: HRS §§ 269-6, 269-34 to 43) (Imp: HRS §§ 269-34 to 43)