Section 6-80-64 - Directories(a) A telephone directory must: (1) Be designed and directory listings must be arranged so that customer numbers can be obtained readily;(2) Not list non-listed or non-published telephone numbers;(3) State on the front cover the name of the telecommunications carrier issuing the directory, the area covered by the directory, and the month and year of issue;(4) Display in the beginning of the directory, preceding the customer listings: (A) Information about emergency calls to agencies such as the police and fire departments;(B) Instructions, for all telecommunications carriers whose customers' numbers are listed in the directory, on placing repair service calls, information calls, directory assistance calls, intrastate calls, and calls to interexchange carriers;(C) Information, for all telecommunications carriers whose customers' numbers are listed in the directory, about billing, nuisance call procedures, and emergency call procedures, and a list of locations where the carriers' tariffs are available for public inspection; (D) Information on Caller ID and its related services, including information on: (i) How Caller ID may be blocked on a per call or per line basis; and(ii) The telephone number to dial for verification that the customer's request for per line blocking has been effectuated; and(E) A notice that the commission regulates the carriers whose customers' numbers are listed in the directory and that any customer that has first contacted the customer's carrier concerning a problem and is not satisfied by the corrective action taken may contact the commission. The notice shall also include the name, address, and telephone number of the commission.(b) Every customer of all telecommunications carriers whose customers' numbers are listed in the directory is entitled to receive up to one copy of the appropriate directory for each telephone line at no charge.[Eff ] (Auth: HRS §§ 269-6, 269-34 to 43) (Imp: HRS §§ 269-34 to 43)