Haw. Code R. § 6-79-40

Current through April, 2024
Section 6-79-40 - No charge for certain access
(a) An operator service provider shall provide the customer with the following at no charge:
(1) Dialing instructions for access to the operator or telecommunications carrier of the customer's choice;
(2) Access to telecommunications relay service via 511 and 711 dialing;
(3) Access to toll-free numbers;
(4) Dialing instructions for access to the long distance carrier of the customer's choice;
(5) Access to the telecommunications carrier's facilities, through which the customer can:
(A) Report service trouble or complaints; or
(B) Request refunds or general assistance;
(6) Access to emergency services via 911 dialing;
(7) Access to repair service; and
(8) Access to directory assistance via 411 dialing.
(b) An aggregator shall ensure that any customer may access, by use of an access code or otherwise, another operator provider of the customer's choice without any charge.
(c) An operator service provider shall ensure, by contract or tariff, that the aggregator for which the provider is the presubscribed operator service provider is in compliance with subsection (b).

Haw. Code R. § 6-79-40

[Eff ] (Auth: HRS §§ 269-6, 269-16.8) (Imp: HRS §§ 269-6, 269-16.8, 269-16.9)