Section 6-79-29 - Customer information provided by the operator service provider(a) An operator service provider shall: (1) At the beginning of each telephone call and before the customer incurs any charge for the call, identify itself audibly and distinctly to the customer;(2) Permit the customer to terminate the telephone call at no charge before the call is connected; and(3) Upon request and at no charge to the customer, immediately disclose to the customer: (A) The rates, charges, terms, and conditions of the call;(B) The method by which the rates or charges will be collected;(C) The means by which the customer may access the various operator service providers and the local exchange carrier; and(D) The provider's complaint handling procedures.(b) If the aggregator has not for any reason posted the operator provider's pertinent rates, terms, and conditions or the means of accessing the various operator service providers and the local exchange carrier, as required by § 6-79-21, the operator service provider shall offer to provide such information to the customer before call connection.[Eff ] (Auth: HRS §§ 269-6, 269-16.8) (Imp: HRS §§ 269-6, 269-16.8, 269-16.9)