Section 5-31-13 - Case opening(a) An application or referral is considered filed on the date the appropriate unit office receives a completed, signed application form, or complete referral information, and any applicable fees.(b) Upon the filing of an application or referral, the agency may establish a case record, assess the case and determine necessary action, solicit necessary and relevant information, initiate verification, and refer for location services, if necessary. In addition, the agency shall refer the case, including all necessary documents as prescribed by federal regulations, to another state's title IV-D central registry when the application or referral form indicates that the non-custodial parent or putative father resides in that state. These actions shall be completed within timeframes prescribed by federal regulations, 45 C.F.R. §§303.2(b), 303.7(b).(c) Upon receiving an interstate title IV-D case, the agency shall review the documentation for completeness, establish a case record, forward the case to the appropriate unit for processing, acknowledge to the initiating state receipt of the case, inform the initiating state where the case was sent for action, and request the initiating state to provide additional documentation if necessary. These actions shall be completed within timeframes prescribed by federal regulation, 45 C.F.R. § 303.7(a) (2).[Eff and comp 10/31/91; am and comp MAR 30 2014] (Auth: HRS § 576D-2) (Imp: HRS §§ 576D-2, 576D-6; 45 C.F.R. §§ 303.2, 303.7 )