Section 17-912-11 - Handlina applications(a) When the application is received, it shall be assigned to a worker for a determination of: (1) The applicant's eligibility for social services according to departmental eligibility requirements;(2) The nature of the problem as stated by the applicant;(3) Whether the identified problem may be appropriately addressed by services offered by the department;(4) Which of the available services may best meet the applicant's problem;(5) The service goals of the applicant; and(6) The need to inform the applicant of and refer the applicant to other community resources if appropriate, in order to:(A) Provide freedom of choice for the applicant; and(B) Help the applicant secure services not available from the department.(b) The application shall not be accepted if the service being requested is available only through a purchase of service (POS) provider and the service will not be available within thirty days from the date of application.(c) When the application is not accepted, the applicant shall be assisted to: (1) Consider other community or department resources; or(2) Arrange for placement of the applicant's name on the service provider's waiting list until the individual may be accommodated, at which time an application may be submitted by the individual requesting the POS service.[Eff 7/19/82; am 2/9/89; am and comp JUN 29 1992] (Auth: HRS § 346-14) (Imp: HRS § 346-14; 42 U.S.C. §1397 c )