Section 16-36-14 - Requests for information(a) Reasonable requests for information by the public shall be given at no charge in person or by mail. Requests for information by telephone for Oahu callers shall be limited to information available on on-line computer terminals and for neighbor island or out-of-state callers requests shall only be of a specific nature and shall not cause the employees to spend an unreasonable amount of time on the call; any other requests will require the caller to inspect and review the appropriate records at the division's office.(b) Requests for lists of corporations, partnerships, licenses, etc., or for information which shall require considerable personnel time shall not be complied with. However, any person wishing to compile a list of firms, licensees, etc. may be permitted to do so upon proper request. Permission may be granted only if there is no interference with the normal work carried on by the employees.[Eff 5/10/69; am and ren § 16-36-14, 7/30/81; am and comp 12/21/84; am 10/12/85; comp 2/6/88; comp 3/28/00; comp 11/22/02; comp 3/29/04] (Auth: HRS § 26-9) (Imp: HRS §§ 92F-11, 92F-12)