Section 16-24-31 - Records that must be made available for inspection(a) In addition to those records listed by statute that the licensee shall make, keep, preserve, and make available for inspection by the commissioner, the following shall also be made, kept, preserved, and made available for inspection by the commissioner: (1) Written procedures created and provided by licensees to their authorized delegates;(2) Records of transmissions made;(3) Evidence, in a form satisfactory to the commissioner, of compliance with the requirements of section 489D-20(b), HRS;(4) Records of refund requests received and of refunds made; and(5) Records of theft or loss of payment instruments, including reports made by authorized delegates to the licensee, of theft or loss of payment instruments.(b) The books, accounts, and records that are required to be maintained by a licensee shall be made available for examination in a form that is legible and may be easily read and examined. If any requested books, accounts, or records are maintained in a language other than English, an accurate English translation of the requested books, accounts or records shall be made available for examination purposes.[Eff 7/23/07] (Aulh: HRS §§ 489D-18, 489D-33, 489D-34) (Imp: HRS § 489D-18)