Haw. Code R. § 16-112-16

Current through April, 2024
Section 16-112-16 - Maintenance of records of accounts assigned to collection agency of indebtedness to be kept by collection agency
(a) Each collection agency shall maintain permanent legible records or have immediate access to permanent legible records of all of the accounts assigned to the agency. The records may be in the form of one or a combination of the following methods:
(1) A listing sheet;
(2) An acknowledgment-receipt slip; or
(3) A master contract or agreement.
(b) The records for each account shall contain but shall not be limited to the following:
(1) Client's name and address;
(2) Debtor's name and address;
(3) Date of assignment;
(4) Amount owed by the debtor;
(5) Date and description of all collection agency transactions; and
(6) Fee to be charged the client for each account.
(c) The collection agency may dispose of the records of an account, provided that no less than six years have passed since the date of the last transaction.

Haw. Code R. § 16-112-16

[Eff 4/22/94] (Auth: HRS § 443B-2) (Imp: HRS § 443B-8)