Rule 60-2-1-.06 - Duties of the Manufacturer with a Certified Mechanism(1) The manufacturer shall include, either in its express warranty or in a separate section of materials accompanying each new motor vehicle sold or leased in Georgia, the following information about its certified mechanism: (a) A statement of the availability of its certified mechanism and that it is provided free to the consumer;(b) The name and address of its certified mechanism and a telephone number that consumers may use without charge;(c) A statement of the requirement that the consumer must resort to its certified mechanism before requesting arbitration pursuant to O.C.G.A. § 10-1-786;(d) A statement that the consumer must file a claim with the manufacturer's certified mechanism no later than one (1) year after expiration of the lemon law rights period;(e) A brief description of its certified mechanism's procedures, including the consumer's right to request and receive an oral hearing;(f) A statement that the certified mechanism has forty (40) days to decide the dispute and that the decision of its certified mechanism is binding on the manufacturer, but not on the consumer;(g) The types of information that its certified mechanism may require for the prompt resolution of disputes;(h) Either a form addressed to its certified mechanism containing spaces for the information which the certified mechanism may require for prompt resolution of disputes or a telephone number for the certified mechanism which consumers may use without charge; and(i) A statement indicating where additional information on its certified mechanism can be found in materials accompanying the new motor vehicle. This information shall be displayed in a clear and conspicuous manner.
(2) The manufacturer shall respond fully and promptly to reasonable requests made by its certified mechanism for information necessary to hear and decide the dispute; comply with any requirements imposed by its certified mechanism; adhere to all terms indicated in its program summary; and perform any obligations ordered in decisions rendered by its certified mechanism.Ga. Comp. R. & Regs. R. 60-2-1-.06
O.C.G.A. §§ 10-1-785, 10-1-795.
Original Rule entitled "Duties of the Manufacturer with a Certified Mechanism" adopted. F. May 16, 2016; eff. June 5, 2016.