Ga. Comp. R. & Regs. 515-7-8-.06

Current through Rules and Regulations filed through June 17, 2024

Rule 515-7-8-.06 - Methodology for Establishment and Review of Benchmarks and Penalties

a. The Commission shall determine the appropriate benchmarks necessary to measure whether a Marketer or regulated provider has complied with the service quality standards established by the Commission pursuant to this Rule, as well as the appropriate penalties that may be assessed against a Marketer or regulated provider that fails to comply with such service quality standards;

b. The Commission shall conduct a hearing for the purpose of establishing the appropriate benchmarks to be utilized in determining whether a Marketer or regulated provider has complied with the service quality standards established herein, as well as the appropriate penalties to be assessed against a Marketer or regulated provider that fails to comply with such service quality standards. Prior to such hearing, the Marketers, the Commission Staff and any other interested party shall file any proposed benchmarks and penalties for consideration by the Commission. Following such hearing, the Commission shall issue an Order approving and adopting appropriate benchmarks and associated penalties; and

c. Following the establishment of initial benchmarks and penalties, the Commission may conduct hearings annually for the purpose of reviewing the service quality standards adopted by the Commission, as well as the benchmarks and penalties established as described in Section (b) above. Prior to such annual hearings, the Marketers, the Commission Staff and any other interested party shall file proposed revisions to the service quality standards, benchmarks and penalties for consideration by the Commission.

Ga. Comp. R. & Regs. R. 515-7-8-.06

O.C.G.A. §§ 46-2-30, 46-4-150et seq. (See especially, O.C.G.A. § 46-4-158.1)

Original Rule entitled "Methodology for Establishment and Review of Benchmarks and Penalties" adopted. F. Sept. 3, 2002; eff. Sept. 23, 2002.

Amended: F. Nov. 5, 2008; eff. Nov. 25, 2008.

Amended: New title "Methodology for Establishment and Review of Benchmarks and Penalties" (correction of "Establishement" to "Establishment" on SOS website). F. July 23, 2018; eff. August 12, 2018.