Ga. Comp. R. & Regs. 515-3-3-.06(A)

Current through Rules and Regulations filed through October 29, 2024

Rule 515-3-3-.06(A) - Right of the Consumer

In the case of a disputed bill, the residential consumer shall have the right, after all remedial measures with the utility or marketer have failed, to request in writing, or orally to be followed by a request in writing, the Georgia Public Service Commission to investigate the dispute either before or after service has been terminated. Any late charges assessed in the case of a disputed bill shall be refunded if it is determined that the consumer does not owe the bill.

Ga. Comp. R. & Regs. R. 515-3-3-.06(A)

O.C.G.A. Secs. 46-4-150, 46-4-158.1, 46-4-158.2, 46-4-160.

Original Rule entitled "Filing of Present Promotional Practices" adopted. F. Mar. 20, 1990; eff. Apr. 9, 1990.

Repealed: F. Mar. 11, 1991; eff. Mar. 31, 1991.

Amended: New Rule entitled "Right of the Customer" adopted. F. Oct. 16, 1998; eff. Nov. 5, 1998.

Repealed: New Rule entitled "Right of the Consumer" adopted. F. Sept. 3, 2002; eff. Sept. 23, 2002.