The "Complaint Form" shall not be considered an initial incident report. The complaint form shall remain confidential until the investigation of the complaint is completed. When the provider is charged with a violation by the Council he/she has a right to view the complaint.
Once a possible violation of rule or law has been identified by council/staff the council/staff shall open an investigation and notify the entity/agent/etc. of the investigation against that entity in writing. A copy of the complaint or summary of the complaint shall be sent to the entity/agent. Identifying information of complainants may be redacted. Staff shall summarize the allegations, investigative findings, and alleged violations of rule or law in a case summary. A courtesy copy of the case summary shall be forwarded to the attorney general's office prior to conducting a pre-hearing conference. A copy of the case summary shall also be delivered to the affected entity.
Ga. Comp. R. & Regs. R. 503-1-.41
O.C.G.A. § 42-8-101.