Rule 111-8-1-.24 - Quality Assurance(1) Adult day centers shall develop and implement an annual quality improvement plan to evaluate and improve the effectiveness of the program's operation and services to ensure continuous improvement in service delivery. The plan shall include the parties to be involved and the areas which will be addressed. A formal evaluation shall be conducted at regular intervals, but at least annually.(2) The evaluation process shall include: (a) A review of the existing program including serious incidents and corrective actions taken;(b) Satisfaction survey results or comments and complaints received from staff, participants and/or participant's representatives;(c) Program modifications made in response to changing needs of participants; and(d) Proposed program administrative improvements.(3) The center shall prepare a written report which summarizes the evaluation findings, improvement goals and implementation plan.(4) Findings of the quality improvement evaluation shall be utilized to correct identified problems, revise adult day center policies, and improve the care of participants.Ga. Comp. R. & Regs. R. 111-8-1-.24
O.C.G.A. § 49-6-81.
Original Rule entitled "Quality Assurance" adopted. F. Dec. 18, 2014; eff. Jan. 7, 2015.