D.C. Mun. Regs. tit. 7, r. 7-3508
All claims for paid-leave benefits shall be submitted through the online portal, or an electronic or non-electronic format approved by DOES.
All DOES communications pursuant to this chapter shall occur through the online portal, or an electronic or non-electronic format approved by DOES.
Initial and subsequent determinations shall be sent to applicants and eligible individuals through the online portal, or an electronic or non-electronic format approved by DOES.
All applicants and eligible individuals shall be responsible for maintaining current contact information in the online portal, but may update the contact information via an electronic or non-electronic format approved by DOES.
All applicants and eligible individuals shall receive notifications related to any required actions and the status of claims for paid leave through the online portal, or through an electronic or non-electronic format approved by DOES.
All applicants and eligible individuals shall be responsible for responding to any requests for additional information through the online portal, or through an electronic or non-electronic format approved by DOES.
D.C. Mun. Regs. tit. 7, r. 7-3508