A case shall be terminated without prejudice if the complainant submits a written request to withdraw the complaint, or for the following administrative reasons:
An order dismissing a complaint for administrative reasons shall be in writing and served on the parties, stating the reasons for the dismissal.
A complainant may request that a complaint previously closed for administrative reasons or voluntarily withdrawn be reopened; provided, that the complainant submits a written request within thirty (30) days of receipt of the order dismissing the complaint, stating specifically the reasons why the complaint should be reopened.
The Director, upon receipt of a request to reopen a complaint, may, within his or her discretion, reopen the case for good reasons or in the interest of justice provided that no determination has previously been made on the merits of the case.
The decision of the Director to reopen a complaint shall be served on all parties.
D.C. Mun. Regs. tit. 4, r. 4-708