D.C. Mun. Regs. tit. 31, r. 31-510
Each taxicab company shall report the sales tax for all taxicab rentals to DCRA, Office of Tax and Revenue or other appropriate agency.
Each taxicab company shall maintain a bona fide 24-hour customer service telephone number which is either a toll free number or a local number with a "202" area code.
Each taxicab company and association shall maintain a computerized data system capable of electronically submitting to the Office all information required by this title and other applicable law.
Not later than December 31, 2015, each taxicab company and association shall maintain a data system which allows it to track its owned and associated vehicles in real time whenever such vehicles are providing taxicab service. The system shall not be used to track in real time an independently owned vehicle that is not providing taxicab service.
Beginning September 13, 2016, each taxicab company may operate a digital taxi cab solution ("DTS"), and may equip its owned and/or associated vehicles, or any other licensed taxicab, with a DTS unit. Beginning January 1, 2018, each taxicab company shall operate a DTS and shall equip each of its owned and associated vehicles with a DTS unit. Each DTS shall be approved and operated pursuant to Chapter 6, other applicable provisions of this title, other applicable laws, and any applicable administrative issuance. Each DTS unit shall be installed and operated pursuant to a written agreement. Until a taxicab company operates an approved DTS, it shall continue to provide one or more safety devices for all of its owned and associated vehicles that conforms to the equipment requirements of § 603.8(n) (3), as specified in an administrative issuance, including a device which provides for operator safety.
Each taxicab company shall maintain a website containing only current and accurate information about the company, including, if it operates a DTS:
Not later than December 31, 2015, each taxicab company and association shall maintain the following current and accurate records, in an electronic format, for each of its owned or associated vehicles:
Each taxicab company and association shall require each operator with whom it is associated to comply with § 816 (Standards of Conduct; Unlawful Activities Prohibited) and § 822 (Operation of Public Vehicles for Hire) through a lease or other written agreement.
No taxicab company or association shall seek to prevent a taxicab owner from terminating the owner's association with the company or association, provided however, that a company or association may, as a condition for termination, require the taxicab owner to:
A party to a termination or proposed termination of the association of a taxicab owner and a taxicab company or taxicab association may request mediation by the Office pursuant to an administrative issuance. Mediation offered by the Office shall be voluntary and any mediation decision shall be non-binding.
D.C. Mun. Regs. tit. 31, r. 31-510