D.C. Mun. Regs. tit. 29, r. 29-7902
The Department will conduct outreach to households with an estimated high likelihood of meeting the eligibility criteria listed in §§ 7901, to inform these households about the Program and to determine potentially eligible households' interest in Program enrollment. When the number of eligible households is expected to exceed available funding in a given year, the Department may identify a priority population and target outreach to that population.
Households that the Department informs about the Program shall be identified by the Department through administrative data contained in applications completed by households seeking or enrolled in government-funded housing or government-funded emergency rental assistance programs administered by the District.
The Department shall conduct outreach via the US Postal Service, telephone, email, SMS text messages, or other communication means determined by the Department.
Outreach communications will invite households interested in Program enrollment to submit an application as described in §§ 7903 to the Department via a web-based portal, U.S. Postal Service, or in person at a physical site determined by the Department.
Outreach communication shall contain or provide a hyperlink to a description of the Program, the application and enrollment process, responsibilities of the Department and the Provider used to manage the Program, and Program participation requirements, including each applicant's involvement in budget and financial management activities.
D.C. Mun. Regs. tit. 29, r. 29-7902