The Department shall review the operating procedures and shall determine if the procedures are adequate. If the procedures are adequate, the Department shall approve the operating procedures, and the licensee shall adhere to the operating procedures in all respects.
The licensee shall maintain a procedure manual at the massage establishment or health spa facility which shall be available to the managers and massage therapists on duty at all times and the Department during inspections.
Each massage establishment or health spa facility shall maintain a list of emergency contact numbers appropriate for the community in which it is located. The list shall be easily accessible and shall include, but is not limited to, contact numbers for:
At least one (1) manager, who is not on duty as a massage therapist, is required on-site at all times when the massage establishment or health spa facility is in operation.
D.C. Mun. Regs. tit. 25, r. 25-D300