D.C. Mun. Regs. tit. 22, r. 22-B9915
Each home support agency shall maintain a records system that shall include the following:
If a home support agency is dissolved and there is no identified new owner, the home support agency records shall be retained either electronically or in paper form so as to be retrievable upon request by the client or the client representative for a period of five (5) years following the date of dissolution. The records shall be produced to the client or client representative within thirty (30) days of receipt of a request and at no cost to the client or the client representative.
Each home support agency shall inform the Department and each client in writing, within thirty (30) days of dissolution of the home support agency, of the location of the client records and how each client may obtain his or her records.
A home support agency shall maintain client records for at least five (5) years after the date of discharge of the client.
A home support agency shall maintain records of complaints and incidents for a minimum of five (5) years.
A home support agency shall maintain the personnel records of each staff member for at least five (5) years after the date of termination or separation.
Department authorities shall have access to home support agency records at all times.
D.C. Mun. Regs. tit. 22, r. 22-B9915