D.C. Mun. Regs. r. 22-A309
Current through Register Vol. 71, No. 25, June 21, 2024
DMH shall periodically review the implementation of the Consumer Rights Policy, including each MH Provider Grievance Procedure.
DMH shall ensure that grievances are tracked and that responsible parties carry out actions mandated or agreed to be performed in response to grievances within prescribed time limits
DMH shall make publicly available a semi-annual report summarizing the types and dispositions of all grievances filed during the reporting period, including noteworthy trends and patterns and any other statistical information it believes would be helpful in evaluating the operation of the Grievance Procedure.
D.C. Mun. Regs. r. 22-A309