Statutes, codes, and regulations
District Of Columbia Administrative Code
Title 21 - WATER AND SANITATION
Chapter 21-4 - CONTESTED WATER AND SEWER BILLS
Rule 21-405 - ADJUSTMENT FOR METER OR COMPUTATION ERRORS

D.C. Mun. Regs. tit. 21, r. 21-405

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Current through Register Vol. 71, No. 43, October 25, 2024
Rule 21-405 - ADJUSTMENT FOR METER OR COMPUTATION ERRORS
405.1

If the investigation discloses meter overread or faulty computation, adjustment(s) shall be made to reflect the correct charges, as indicated by the correct reading or corrected computations.

405.2

If the meter test results confirms meter overread on a DC Water issued meter, the water and sewer service bill shall be adjusted to equal the average consumption of water at the same premises for up to three (3) previous comparable periods for which records are available.

405.3

If the meter test results confirms meter overread on a DC Water issued meter, and the investigation concerns groundwater sewer service, the groundwater sewer service bill shall be adjusted to equal the average groundwater meter registration at the same premises for up to three (3) previous comparable periods for which records are available.

405.4

If records for up to three (3) previous comparable billing periods are not available, the bill shall be adjusted based on the actual usage for the first comparable billing period after the meter has been replaced.

405.5

If the meter test results or investigation confirms meter overread, the General Manager shall, adjust the timely disputed and subsequent bills, until the date the meter was removed for testing, or determined to be over reading.

405.6

If the investigation confirms faulty computation, the General Manager shall adjust the timely disputed bill and subsequent bills containing faulty computations until the date the computations have been corrected.

D.C. Mun. Regs. tit. 21, r. 21-405

Final Rulemaking published at 24 DCR 8315 (March 24, 1978), incorporating text of Proposed Rulemaking published at 24 DCR 6206, 6208 (January 27, 1978), 12 DCRR §§400.37.5(a) and 400.37.5(b); as amended by Final Rulemaking published at 40 DCR 1300, 1309 (February 12, 1993); as amended by Final Rulemaking published at 46 DCR 5358 (June 18, 1999); amended by Final Rulemaking published at 68 DCR 13604 (12/17/2021)
Sections 405.1 to 405.3 issued under D.C. Act 2-112, Second Emergency Water and Sewer Bill Payment Act of 1977 expired on the 90th day following the effective date of the law. No permanent law was enacted