D.C. Mun. Regs. r. 21-304
Consumers are required to keep their meter setters, other similar devices and appurtenances in good repair and to protect them against frost and injury of any kind at their own expense.
Any person who tampers with or who causes damage to a water meter shall be responsible for all costs incurred by the Authority in repairing such tampering or damage.
In case of deficient supply through water meters or of any other cause for complaint, reports should be made to the Department of Customer Service of the Authority so that the difficulty may be investigated.
Water meters and appurtenances shall not be removed, repaired, or in any manner tampered with, except in accordance with a permit which has been issued by the Authority.
If a meter is removed for any cause, the Authority will cause the installation of another meter to be put in its place and shall charge the consumer the full cost of such replacement and installation.
Each water meter shall be inspected periodically by representatives of the Authority. Inspection shall be conducted in accordance with standards determined to be appropriate by the General Manager.
Any water meter may be removed by the General Manager for preventive maintenance, testing repair, or replacement at any time, in the discretion of the General Manager.
The General Manager may under conditions determined appropriate by the General Manager, offer a property owner the option of arranging with a licensed plumber to remove a water meter and deliver it to the Authority for testing and repair.
If the General Manager determines that conditions exist (such as lack of access, faulty pipes, or other obstacles) that prevent the Authority from inspecting, removing, reading, testing, accessing or repairing a meter or receiving transmissions from any consumption measuring device or meter, the Authority may direct the correction of the condition at the property owner's sole expense. The Authority may:
The General Manager shall assess fees to the property owner to recover the costs incurred by the Authority for all services performed under this chapter. All fees shall be paid to the District of Columbia Water and Sewer Authority. Fees due under this section shall be paid within thirty (30) days of the date of the bill. Failure to pay fees on time may result in the denial of water to the premises concerned. The General Manager may shut off service to any property if any fee or charge is not paid within thirty (30) days of the date of the bill for such fee or charge.
D.C. Mun. Regs. r. 21-304