Upon written request of a buyer, the holder of an instrument of security or refinancing contract shall give or forward to the buyer a written statement of the dates and amounts of payments and the total amount unpaid under the instrument or contract.
A holder shall not be required to respond to a request under § 335.1 for a statement of account from the same buyer more frequently than once in any three (3) month period.
A buyer shall be given a written receipt for each payment made in cash.
D.C. Mun. Regs. tit. 16, r. 16-335