Upon a customer's request and at no charge, the gas corporation shall make a test of the accuracy of the meter serving the customer; provided that the meter has not been tested within twelve (12) months prior to such request.
The gas corporation shall also test the accuracy of the following:
The customer, or his or her representative, may be present when the meter is tested but shall not interfere with the testing.
A report of the results of the test shall be made to the customer within a reasonable time after the completion of the test, and a record of the report, together with a complete record of the test, shall be kept on file at the office of the gas corporation for at least three (3) years.
If a consumer complaint hearing is held at the Commission pertaining to meter accuracy, all relevant documentation shall be made part of the official record.
D.C. Mun. Regs. tit. 15, r. 15-2367