26 Del. Admin. Code § 3002-1.0
These regulations are adopted pursuant to the authority granted to the Public Service Commission under 26 Del.C. § 209 (a) and 29Del.C. § 101.
These regulations establish uniform procedures which must be followed prior to termination of service for non-payment during the heating or cooling season and apply to all covered utilities. The purpose of these regulations is to protect public health, safety, and property by taking reasonable steps to insure that an individual has the opportunity to act to avoid termination of certain utility services for non-payment during the heating or cooling season without imposing substantial additional cost on other utility customers. Notwithstanding anything stated in these regulations to the contrary, the provisions of these regulations do not apply during the cooling season to a customer of a natural gas utility, unless the natural gas utility provides natural gas service for space cooling to the customer's dwelling unit.
26 Del. Admin. Code § 3002-1.0