[273.12(e)(4)]
When DSS effects a mass change, all households whose benefits are reduced or terminated (unless the action is the result of an adjustment to a Federal benefit) must be notified.
The household must be notified by the date it is scheduled to receive the changed allotment. However, the notice should be given as much before the household's scheduled issuance date as reasonably possible, but not earlier than the time required for advance notice of adverse action.
At a minimum, DSS must inform the household of:
The general nature of the change;
Examples of the changes effect on the household's allotment;
The month in which the change will take effect;
The household's right to a fair hearing;
The household's right to continue benefits and under what circumstances benefits will continue pending a fair hearing;
The liability the household will incur for any overissued benefits if the fair hearing decision is adverse.
16 Del. Admin. Code § 9000-9087