16 Del. Admin. Code § 2000-2008
The client must sign the Affidavit of Forgery and Request for Replacement of Lost Check (Form 124) attesting to the loss and submit the affidavit to DSS within ten days of the report of the loss.
The household will not receive a replacement check if the affidavit is not received by DSS within ten days of the report of the loss. If the tenth day falls on a weekend or holiday, DSS will consider the affidavit as received timely if it is received on the next business day.
The household will not receive a replacement check if the date of request exceeds the stale date on the check. The stale date on checks is sixty (60) days from the date of the check..
DSS will issue replacement benefits within ten days of the reported loss or within four working days of receiving the affidavit, whichever is later.
The procedures listed below are followed in order to replace benefits. They apply to both closed and open cases.
If the replacement is to be issued in an amount different from the original benefit, the pool supervisor must indicate on a separate sheet of paper the amount of the replacement benefit, the reason for the different amount and sign it.
Upon receipt of Form 124 and Form 230, the Payments Section will issue the benefit via the DCIS II system and mail it to the recipient. Note: in order to issue a replacement benefit for a closed case, the Payments Section will have to reopen the case. Once the replacement benefit has been issued, the Payments Section will return the case to a closed status. A DSS supervisor may grant reasonable extensions of the above ten-day limit based on good cause.
16 Del. Admin. Code § 2000-2008