16 Del. Admin. Code § 3330-10.0

Current through Register Vol. 28, No. 5, November 1, 2024

Section 3330-10.0 - Patient Rights

10.1 The dialysis center must inform the patient, or patient's representative of the patient's rights and responsibilities:

10.1.1 In a language and manner that the patient or patient representative understands; and

10.1.2 Within the first six (6) hemodialysis treatments after admission.

10.2 Documentation must confirm that the dialysis center informed the patient, or patient's representative of the patient's rights and responsibilities.

10.3 The patient's rights shall be posted in a conspicuous place in the facility's waiting room and must include the address and telephone number of the Department and Quality Insights Renal Network 4 to which patients may report complaints.

10.4 Written notice to the patient shall include the patient's right to:

10.4.1 Be treated with respect, dignity, and recognition of his/her individuality and personal needs;

10.4.2 Receive care in a safe and sanitary environment;

10.4.3 Receive all information in a language and manner that he/she can understand;

10.4.4 Privacy and confidentiality in all aspects of treatment and personal medical records;

10.4.5 Be free from abuse, neglect, and exploitation;

10.4.6 Be informed about and participate, if desired, in all aspects of his/her care, including the right to refuse or discontinue treatment, and the consequences of such decisions;

10.4.7 Be informed about his/her right to execute an advance directive and the dialysis center's policy regarding advance directives;

10.4.8 Be informed about all dialysis treatment modalities and options (i.e. alternative scheduling options) including those dialysis modalities and options not offered by the dialysis center;

10.4.9 Be informed of the dialysis center's policies regarding patient care, including but not limited to the isolation of patients;

10.4.10 Be informed by the physician or non-physician practitioner treating the patient for ESRD of his/her own medical status, unless the medical record contains a documented contraindication;

10.4.11 Be informed of the services available in the facility and charges for such services;

10.4.12 Be informed of the dialysis center's internal grievance process and external grievance mechanisms;

10.4.13 File grievances regarding treatment or care that is (or fails to be) furnished; and

10.4.14 Be informed of the dialysis centers policies for transfer, routine or involuntary discharge, and discontinuation of services.

16 Del. Admin. Code § 3330-10.0

22 DE Reg. 853( 4/1/2019) (final)