16 Del. Admin. Code § 3340-14.0

Current through Register Vol. 28, No. 5, November 1, 2024

Section 3340-14.0 - Patient Rights

14.1 The FSED must provide the patient, or patient's representative verbal and written notice of the patient's rights in a language and manner that the patient or patient representative understands.

14.2 The patient's rights shall be posted in a conspicuous place in the facility's waiting room and must include the address and telephone number of the Department to which patients may report complaints.

14.3 The patient has the right to:

14.3.1 Be treated with respect, consideration and dignity;

14.3.2 Receive care in a safe setting;

14.3.3 Be provided appropriate privacy;

14.3.4 Be free from abuse, neglect and exploitation;

14.3.5 Be provided to the degree known, appropriate information concerning their diagnosis, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information shall be provided to a person designated by the patient or to a legally authorized person;

14.3.6 Be given the opportunity to participate in decisions involving the health care, except when the patient's participation is contradicted for medical reasons; and

14.3.7 Voice grievances regarding treatment or care that is (or fails to be) furnished.

14.4 Information shall be available to patients and staff concerning:

14.4.1 Patient rights;

14.4.2 Patient conduct and responsibilities;

14.4.3 Services available at the facility;

14.4.4 Fees for services;

14.4.5 Payment policies; and

14.4.6 Methods for expressing complaints and suggestions to the facility.

14.5 Patient records shall be treated confidentially.

14.6 Incidents of abuse, neglect, exploitation and unprofessional conduct shall be reported to the Department and appropriate regulatory agency.

14.7 Any person associated with the FSED who reasonably believes or knows of information that would reasonably cause a person to believe that an incident of abuse, neglect or exploitation perpetrated by any person has, is or will occur shall report the incident to the Department and appropriate regulatory agency.

14.8 Any person associated with the FSED who reasonably believes or knows of information that would reasonably cause a person to believe that the facility or an employee or health care professional associated with the facility has, is, or will be engaged in conduct that is or might be illegal, unprofessional, or unethical and that relates to the operation of the facility shall report the information to the Department and appropriate regulatory agency.

16 Del. Admin. Code § 3340-14.0

24 DE Reg. 692( 1/1/2021) (final)