14 Del. Admin. Code § 933-III-23.0

Current through Reigster Vol. 28, No. 6, December 1, 2024

Section 933-III-23.0 - Center Parent or Guardian Handbook

23.1 A licensee shall have and follow an organized system of respectful communication with parents and guardians and provide a handbook at enrollment that includes the following information:

23.1.1 Assurances that parent's or guardian's visits and monitoring of the program are welcomed and permitted without prior approval;

23.1.2 Assurances of non-discrimination based on race, color, national origin, gender, age, sex, pregnancy, marital status, sexual orientation, gender identity or expression, religion, creed, disability, veteran's status, or any other category protected by state or federal laws;

23.1.3 A statement of the center's developmental and educational goals for children as stated in subsection 73.2 including procedures for regularly informing the parent or guardian about the program and the child's developmental and educational progress including a minimum of one annual conference between center staff and the parent or guardian;

23.1.4 A written explanation of the mandatory reporting of child abuse and neglect;

23.1.5 Information about procedures used to assess children's accomplishments and needs and, when there are concerns, to refer the parent/guardian for additional help in the community;

23.1.6 Upon request, a procedure for informing the parent or guardian of the identities and contact information of the governing body members and owners, as applicable;

23.1.7 A procedure encouraging the parent or guardian to review current licensing regulations that are made available at the center;

23.1.8 A procedure for accepting and handling complaints from the parent or guardian;

23.1.9 Procedures related to the release of children including:

23.1.9.1 Releasing children only to people approved by a parent or guardian including a process for the emergency release of a child;

23.1.9.2 Monitoring the entrance of the center or phone, email, or other communication methods used by the center to ensure the child is released from care when requested by the parent, guardian, or authorized release person;

23.1.9.3 Allowing school-age children to walk home or from the school bus stop to the center each with written parent or guardian permission;

23.1.9.4 Checking the identity of an unknown approved person before releasing the child and keeping documentation of this verification except for bus drivers contracted by the child's school;

23.1.9.5 Handling situations in which a non-custodial parent attempts to claim the child without custodial parent or guardian permission;

23.1.9.6 Handling situations in which an unapproved person attempts to pick up a child, and

23.1.9.7 Handling situations when a person who seems to be intoxicated or unable to bring the child home safely requests the release of a child;

23.1.10 Procedures to report accidents or critical incidents involving the child and other important information relating to the child;

23.1.11 Procedures stating that written permission from the parent or guardian is required before disclosing or using a child's written, electronic, or digital information except to employees of OCCL or other entities with statutory responsibilities for issues relating to the health, safety, and well-being of children;

23.1.12 Procedures for using a written transition plan when enrolling a child or when moving a child permanently from a particular group or room. The parent or guardian must be informed in advance;

23.1.13 Policies for routine and emergency health care including procedures to follow in case of illness; plans for accessing emergency services, including transportation and parent or guardian notification; illness exclusions including reportable communicable diseases; parent/guardian parent or guardian notification of communicable disease or condition; and administration of medication policies including reasonable accommodations for a child with disabilities;

23.1.14 Policies for child suspension and expulsion such as the "Best Practice Statement for the Prevention of Expulsion and Suspension in Delaware Early Childhood Programs," that can be found on the "My Child DE" website;

23.1.15 Policies on positive behavior supports, food and nutrition services as described in Section 21.0, safety and sanitation, physical activity, screen time, photographing or videotaping children, and transporting children, as applicable; and

23.1.16 A typical daily schedule of the center's programs and activities.

14 Del. Admin. Code § 933-III-23.0

24 DE Reg. 267 (9/1/2020)
25 DE Reg. 1115 (6/1/2022) (Final)