10 Del. Admin. Code § 206-14.0

Current through Reigster Vol. 28, No. 6, December 1, 2024

Section 206-14.0 - Promotional Gaming Activities

Advertising

14.1 All advertising, marketing and promotional materials, related to the Internet lottery or referencing the Internet lottery, to be utilized by an agent or person acting on behalf of the agent shall be submitted to the agency for review and approval before use, except that such materials need not be submitted for review and approval if identical materials have been previously submitted and approved. Materials are not identical for purposes of this provision if they vary in any respect.

14.2 The agency shall review any materials submitted pursuant to this section and approve their use unless in the judgment of the agency such materials, if used, would result in an appearance which reflects adversely on the agency, would reasonably be expected to offend a substantial number of people, contain inaccurate or misleading information, or otherwise be inappropriate.

14.3 Each Internet lottery agent and the technology provider shall ensure that excluded persons do not receive from the Internet lottery agent any solicitations, targeted mailings, telemarketing promotions, player club materials or other promotional materials relating to the Internet lottery activities of the licensed Internet lottery agent.

Play for Free

14.4 To minimize the risk that players are misled about the likelihood of winning due to the behavior of play for free games, play for free games must accurately represent the likelihood of winning and the prize distribution in the real money wagering game:

14.4.1 The play for free game shall use the same random number generator, scaling algorithms and symbol mapping as the corresponding real money wagering game.

14.4.2 The prize distribution shall accurately represent the play for money game:

14.4.2.1 Where play for free games use virtual cash, the virtual cash payouts should be the same as the corresponding real money wagering game

14.4.2.2 Where play for free games use tokens, the allocation of tokens as prizes should be proportionate to the stakes and prizes in the real money wagering game.

14.5 Play for free games may be deployed under conditional approval by the director according to the requirements in section 8.2.9.

Player Loyalty Accounts

14.6 If player loyalty promotions affect the taxation basis of the Internet lottery operator by converting player loyalty points into game play or cash which can be redeemed, then:

14.6.1 Rules and policies for player loyalty accounts including the awarding, redeeming and expiration of points shall be available to a registered player on the website where the promotional activity is being conducted;

14.6.2 Secure procedures must be established to enable the transfer or conversion of loyalty points between a licensed agent's land-based and online programs;

14.6.3 The use of player tracking data must not breach the Internet lottery licensee's privacy policy;

14.6.4 Redemption of player loyalty points must be a secure transaction which automatically debits the points balance for the value of the prize redeemed;

14.6.5 All player loyalty database transactions are to be recorded as critical data by the Internet lottery system;

14.6.6 The player loyalty database must be maintained on a secure part of the Internet lottery system; and

14.6.6 The Internet lottery licensee shall implement internal controls which restrict access to player tracking systems and loyalty accounts to authorized personnel only.

14.7 Video Lottery Agents shall retain full ownership of all customer data, including but not limited to, all player data from game play as well as deposit/withdrawal, fraud, collusion, personal player information as well as all qualitative information pertaining to players such as all analytical information/data on players, e.g. player segmentation and factoring. Technology Service Providers shall not sell or disclose customer data to any third parties, shall not retain any customer data in any form once their contracts have ended, and shall only have the right to access and use customer data for the benefit and on behalf of the Lottery and the Video Lottery Agents. The Lottery has the right to access all player data.

Affiliated Operations of Casinos

14.8 Where the transfer of funds into or out of a registered player's Internet lottery account and the player's casino account is approved by the agency:

14.8.1 Transfers must be performed through an agency-approved mechanism designed to facilitate electronic financial transactions; and

14.8.2 A daily report of all such transfers must be provided to the agency.

10 Del. Admin. Code § 206-14.0

17 DE Reg. 317 (9/1/2013) (Final)